Payment Bank :
Company Name: World Himalayan Destination Pvt Ltd
Bank Name: Mega Bank Nepal Limited, Thamel Kathmandu
Account No: 13201050040280
Our Company Policy:
Cancellation of trip by customers:
* Cancellation of a confirmed booking must be made by the client in written form; either by fax or email at least 2 weeks prior to the departure date of any trip booked for. The same 20% of the deposit which is paid in advance for confirmation will apply as a cancellation fee.
* There will be no refunds if a passenger leaves a trip for any reason whatsoever, either voluntarily or involuntarily, after it has begun. We will make no refunds for any meals, accommodation, or services not used. In case of NO-SHOW or early checkout, a non-refund will be made. (Considered as cancellation without the required advance notice)
* If the tour either trekking is stopped or early arrival is due to natural accident likewise weather reasons this case World Himalayan Destination Pvt Ltd will not refund. Fee.
* For your kind information the trek booking confirmation 20% deposit is non-refundable. If you cancel three day before you have to pay 10% cancelation charge of your air or Tourist bus ticket. The trek permit once purchased is non-refundable & non-transferable. Also it is cannot then substitute other trekkers.
* Once you have started the trekking if you are unable to continue the trek for any reason will be treated as a cancellation that has not been used we will refund this amount in full. Also, you have to pay yourself Kathmandu Hotel additional nights
* If you are unable to continue the trek for any reason and you have to separate from your group we will arrange your Porter / Guide back to Kathmandu but you have to pay yourself for the Guide/porter and Kathmandu Hotel additional nights. The World Himalayan Destination Pvt Ltd will not be responsible for any costs associated with unused or partly used trek packages service.
* If you’re doing Everest base camp trekking you have to fly Kathmandu or Ramechhap to Lukla. The Kathmandu or Ramechhap to Lukla flight is possible to be delayed for a few hours or even canceled for a day or more. It is very rare but it could happen even in the best trekking season. If cancel the Lukla flight due to the weather The World Himalayan Destination Pvt Ltd is not responsible. The transportation, food, and hotel in Kathmandu must be met by yourselves. We cannot refund your payment. We let you know and you will do the next trek package like Annapurna, Langtang Manaslu, etc.
* In the event of any trek cancellation or additional unforeseen costs the World Himalayan Destination Pvt Ltd will be happy to cooperate in providing any necessary documentation to enable a legitimate insurance claim. It is a requirement that all clients have suitable travel insurance and World Himalayan Destination Pvt Ltd cannot be responsible for any additional costs due to client cancellation, illness, unfitness, or inability to continue the trek.
* For authentication purposes, only written cancellation notices (e-mail or WhatsApp) will be accepted. In case of NO-SHOW or early checkout, a non-refund will be made. (Considered as cancellation without the required advance notice)Amendment needs to be made not less than 5 business days prior to the check-in date (in case of emergency, please contact us directly.)
Cancellation of the trek by World Himalayan Destination Pvt Ltd
* The World Himalayan Destination Pvt Ltd if cancel your trip because of due to unavoidable circumstances such as govt. restriction, Land slide, road blockage, flood, Political unrest, cancellation of flight we will provide alternative trip. If would not interested in doing an alternative trip we will decide to cancel the trek on behalf of the client and we are unable to refund any amount of the Nepalese cash. Any extra cost due to those reasons acquiring thereof shall be bear by the clients on the spots.
* If World Himalayan Destination Pvt Ltd is unable to offer an alternative trip (e.g., government restriction, Land slide, road blockage, flood, Political unrest), we will refund the amount of the cost not already spent: National park entrance fees, air or tourist bus ticket, TIMS / Local community card, guide and porter allowances, and office overhead. Unfortunately, the trek deposit amount is non-refundable. You will have to reclaim the remaining amount from your travel insurance.